Responsible Gaming at 365bat
At 365bat, we believe gambling should always be fun, controlled, and within your means. Our responsible gaming tools and resources are here to help every Bangladesh player stay in charge of their experience.
Our Commitment to Safe Play
365bat takes player welfare seriously. Here is what we actively do to protect every player on our platform.
Gambling is one of the oldest forms of entertainment in the world, and at 365bat we want it to stay exactly that β entertainment. Whether you enjoy live cricket betting during the BPL, spinning the reels on your favourite slots, or placing a wager on a basketball match, the experience should remain enjoyable, social, and firmly within your personal budget.
We understand that for a small number of players, gambling can shift from a leisure activity to something harder to control. That is why 365bat has built a comprehensive suite of responsible gaming tools directly into the platform, and why our support team is available around the clock to assist any player who feels their gambling habits are causing concern.
Responsible gaming is not just a legal obligation for us β it is a core part of how we operate. Every feature we build, every promotion we run, and every interaction our support team has with players is shaped by our commitment to player welfare first.
- Strict 21+ age verification β all new accounts must pass identity and age checks before any deposits or bets are accepted.
- Deposit limit controls β set daily, weekly, or monthly deposit caps directly from your account settings.
- Cooling-off and time-out periods β take a short break from gambling at any time with a single request to support.
- Full self-exclusion options β permanently close your account if you feel gambling is no longer a healthy activity for you.
- Reality check notifications β optional session reminders that prompt you to review how long you have been playing and how much you have wagered.
- No predatory bonus targeting β 365bat does not send unsolicited bonus offers to players who have activated responsible gaming tools or raised a welfare concern.
Responsible Gaming Tools
Practical controls available to every 365bat account holder β no waiting period required to activate them.
A deposit limit lets you cap how much money you add to your 365bat account over a set period. This is one of the most effective ways to keep your gambling spend aligned with your personal budget. You can set a limit in Bangladeshi Taka (৳) across three timeframes:
- Daily limit β resets every 24 hours at midnight (Bangladesh Standard Time, UTC+6)
- Weekly limit β resets every Monday at midnight BST
- Monthly limit β resets on the first day of each calendar month
Reducing a limit takes effect immediately. Increasing a limit is subject to a 7-day cooling-off period before the higher limit becomes active. This delay is intentional β it gives you time to reconsider if the request was made impulsively.
A time-out is a short, temporary break from gambling on 365bat. During a time-out, your account remains active but all betting, deposit, and gaming functions are suspended. You can choose from the following time-out durations:
- 24 hours β for a quick reset after a losing session
- 7 days β one full week away from the platform
- 30 days β a month-long pause to reassess your habits
- 90 days β a longer structured break
To activate a time-out, contact the 365bat support team at [email protected] and specify your preferred duration. The time-out begins immediately upon confirmation.
Self-exclusion is a serious commitment designed for players who feel that gambling is negatively impacting their life. Once activated, your account is permanently closed and you will be prevented from re-registering for the duration of your exclusion period.
During any self-exclusion period, 365bat will not send you any marketing communications, bonus offers, or re-engagement messages. Any remaining balance at the time of closure will be returned to your registered payment method (bKash, Nagad, Rocket, or bank account) within 5 business days.
To initiate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request". Our welfare team will process your request within 24 hours.
Reality check notifications are periodic on-screen reminders that appear during active gaming sessions. They display your current session duration, the net amount wagered so far, and your current balance β giving you a factual snapshot of your session at a glance.
You can set your preferred reminder interval β every 30 minutes, 60 minutes, or 90 minutes. When a reminder appears, you choose to continue playing or end the session. This feature is entirely opt-in and can be activated or adjusted from your account settings at any time.
Beyond deposit limits, you can also cap the total amount of time you spend playing on 365bat in a single session. Once your session time limit is reached, you will be automatically logged out. Available session limit increments are 30 minutes, 1 hour, 2 hours, and 4 hours.
Setting a session time limit is especially useful during high-energy sporting events β such as a BPL cricket final or an IPL knockout match β when it can be easy to lose track of time while following live betting markets.
A loss limit sets the maximum net loss you are willing to accept over a defined period. This is distinct from a deposit limit β it measures actual losses rather than deposits. If your net losses reach your set threshold, your account will be temporarily suspended for the remainder of that period.
Loss limits are available in daily, weekly, and monthly configurations, denominated in Bangladeshi Taka (৳). Like deposit limits, reductions take effect immediately while increases require the 7-day cooling-off period to complete.
Warning Signs of Problem Gambling
Recognising these patterns early is the first step toward getting back in control.
Need Help? We Are Here
Reaching out is a sign of strength, not weakness. Our welfare team responds within 24 hours.
365bat Player Welfare Team
If gambling is causing you financial stress, relationship difficulties, or affecting your mental health, contact our dedicated welfare team. All conversations are treated with complete confidentiality. We will work with you to put the right protections in place immediately β whether that is a deposit limit, a time-out, or full self-exclusion.
[email protected]How to reach us: Email [email protected] with the subject line "Responsible Gaming Help". Include your registered username and a brief description of your concern. Our welfare team is available 24 hours a day, 7 days a week, and will respond within 24 hours.
You can also request any responsible gaming tool β deposit limits, time-out, or self-exclusion β directly via email without needing to log in to your account. This is intentional: if you are in a situation where you feel you cannot safely access your account without gambling, we want it to be as easy as possible to reach us from outside the platform.
For players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh: If you feel you need to speak to a professional counsellor about gambling-related issues, we strongly encourage you to seek support from a qualified mental health professional or contact a community support service in your area. Protecting your wellbeing is always more important than any game or bet.
Tips for Gambling Responsibly
Simple habits that keep gambling enjoyable and under control.
Only gamble with money you can afford to lose. Before you deposit, decide on a fixed entertainment budget for the month β an amount you are completely comfortable losing without it affecting your rent, food, bills, or family obligations. Treat it the same way you would a night out or a cinema ticket.
Never chase your losses. Every experienced player knows that a losing streak can trigger the urge to place a bigger bet to "win it all back quickly". This impulse is one of the most dangerous patterns in gambling. If you have reached your session budget, close the app and walk away. The games will still be there tomorrow.
Set limits before you start. It is far easier to commit to a sensible limit before a session begins than it is to stick to one mid-session when emotions are running high. Use 365bat's deposit limit and session time limit tools before your first wager.
Take regular breaks. Step away from the screen every hour. Have a glass of water, speak to family, or take a short walk. Prolonged uninterrupted gambling sessions reduce decision-making quality and increase emotional betting β both of which are bad for your bankroll and your wellbeing.
Keep gambling in perspective. At 365bat, the house always has a mathematical edge over the long run. Gambling should be enjoyed as entertainment, not viewed as a reliable income source or a financial strategy. Wins are enjoyable, but they should be treated as a bonus rather than an expectation.
Ready to Play Responsibly?
Set your limits, know your tools, and enjoy cricket, slots, and casino games on 365bat β always within your control.